Asset Management
Spike in Order Rejections Due to Halftone Removal Failure in Sherbert Service
Incident Resolved: CTIM-1907
Incident Contained for any new artwork. Sherbert team working on permanent fix with ETA being end of week. Artwork team working on remediation of already affected artwork now. Next update in max 2 hours.
Please contact CTIM or see ticket for more details.
New Incident: CTIM-1907
Priority: High
Escalation sent to: Artwork Tech: Support for review.
Creating channel to discuss incident which is now Contained but has further remediation after a spike in order rejections was observed due to halftone removal failures in Sherbert Service