Design Specifications Service errors affecting Vista Studio users

Resolved Oct 13, 2025 7:31 PM EDT

Incident Resolved: CTIM-1900
Vista has confirmed no further errors for Studio users have been observed for ~15 minutes. Incident considered Contained.
Please contact CTIM or see ticket for more details.

Updated Oct 13, 2025 7:10 PM EDT

UPDATE:

Team has found possible lead and are taking action to resolve. Next update in max 30 minutes.

Investigating Oct 13, 2025 6:44 PM EDT

New Incident: CTIM-1900
Priority: Critical
Escalation sent to: PCD: Product Services for review.
CT Product Services is investigating an issue wherein Design Specifications Service is throwing errors that are affecting Vista Studio Users. Next update in max 30 minutes.