Edit in Designer for File Review 2.0 not woorking

Resolved Oct 13, 2025 7:16 PM EDT

Incident Resolved: CTIM-1899
Teams affected by the failure of Edit in Designer for the Review app 2.0 are reporting incident is resolved. No further updates.
Please contact CTIM or see ticket for more details.

Updated Oct 13, 2025 7:10 PM EDT

UPDATE:

Team has found possible lead and are taking action to resolve. Next update in max 30 minutes.

Updated Oct 13, 2025 6:46 PM EDT

UPDATE:

Appropriate team is online and actively investigating. Next update in max 30 minutes.

Investigating Oct 13, 2025 6:25 PM EDT

New Incident: CTIM-1899
Priority: Critical
Escalation sent to: Artwork Tech: Artwork Tools and Services for review.
Requesting help in immediately investigating Edit in Designer for the Review App 2.0 which is affecting production.