North America

Unable to manifest report

Løst

Incident Resolved: CTIM-1896
Customer confirmed that they are able to download the file resolving the issue. Incident is contained.
Please contact CTIM or see ticket for more details.

Undersøgelse

New Incident: CTIM-1896
Priority: Critical
Escalation sent to: Fulfillment: Logistics: Snorlax for review.
NP users are unable to retrieve the Excel file from the Manifest UI and are encountering an error. The Dev team is actively investigating the issue with high priority. The next update will be provided within 30 minutes.