AuthFront (Authentication)

VCS users unable to register new accounts

Resolved

Incident Resolved: CTIM-1894
Contain incident.
Please contact CTIM or see ticket for more details.

Updated

UPDATE:

Teams have reported the sign-ups for VCS should be working as expected again and some testing has worked positively. CTIM to await 30 minutes of stability before Containing this incident.

Updated

UPDATE:

Access team is actively investigating at high priority. Next update in 30 minutes.

Investigating

New Incident: CTIM-1894
Priority: Critical
Escalation sent to: Access Domain for review.
VCS is report 404 errors that are blocking VCS sign-ups while Log-ins for existing users appear to be successful. VCS Account Mgmt have opened ticket with Auth0 but have requested CT Access as it appears as if something is wrong with their tenant.