Boxup
Issues in Planner app preventing machine config
Incident Resolved: CTIM-1847
Production confirms the issue is already resolved and the Planner UI is functioning as expected again. At this point, the incident is contained.
Please contact CTIM or see ticket for more details.
UPDATE:
The Paperless dev squad indicated that the issue was previously resolved after reverting a change to the Planner UI earlier today. Currently awaiting confirmation from the fulfiller on whether they’re still experiencing the issue.
New Incident: CTIM-1847
Plant: BoxUp
Priority: Critical
Escalation sent to: Paperless: D’Ninjas for review.
Production has reported that they are unable to view or edit machine configurations in Planner. Errors state that ‘no machines are configured’. Impact to production will increase as current work runs out and they’re unable to activate additional machines.