Artwork Processing
Text path issue in Fusion
Incident Resolved: CTIM-1844
Fix has been deployed to Studio and is confirmed to be working. At this point the incident is contained.
Please contact CTIM or see ticket for more details.
UPDATE:
A fix has been included in a new release for Fusion which is currently being pushed to Studio. We will send another update once the new version has been deployed and can confirm the fix is working as expected.
UPDATE:
Although a fix is being developed, the impact remains relatively low since customers can manually remove the line break to correct the preview. We will send another update by EOD or sooner if the fix is deployed.
UPDATE:
Upgrading the priority on this issue due to customer-facing impact in Studio. Artwork teams are already working on a fix. Next update in 30 minutes.
New Incident: CTIM-1844
Priority: Low
Escalation sent to: Artwork Tech: Support for review.
Vista has reported an issue in Fusion where line breaks are included when using text on a path, causing overlapping text. Initial review from Rendering team indicated this was likely a bug that has been present for some time. Currently raising this issue as low priority until we have a better understanding of the level of impact.