Data Platform
Snowflake credentials failed, causing connection issues
Incident Resolved: CTIM-1833
The team has fixed the issue and the customer has also confirmed it is resolved. The incident is now contained.
Please contact CTIM or see ticket for more details.
New Incident: CTIM-1833
Priority: Low
Escalation sent to: Data Domain: Support for review.
Snowflake credential failures caused connection issues, impacting 3 Vista clients and affecting the Tracker Data product. This appears to be a connectivity issue, and the relevant team is already investigating. At this time, the issue is not critical. We will provide the next update within 24 hours at the latest.