Trust Suite (COAM, authorization)

AWS login failing

Resolved

Incident Resolved: CTIM-1831
Issue resolved and all users are able to login to their relevant account. Incident is contained.
Please contact CTIM or see ticket for more details.

Updated

UPDATE:

The team has reinstated access for all users and is currently waiting for confirmation from the impacted users.

Updated

UPDATE:

The team has identified the issue with Okta and is currently working on a fix. Next update in 30 minutes or sooner.

Updated

UPDATE:

The team has identified the issue with Okta and is currently working on a fix. Next update in 30 minutes or sooner.

Updated

UPDATE:

The team is still investigating the incident affecting AWS login at high priority. Next update in 30 minutes or sooner.

Investigating

New Incident: CTIM-1831
Priority: Critical
Escalation sent to: CTIM for review.
CTIM is currently investigating, as a Critical priority, an incident affecting users who are trying to log in to AWS. All access that requires Google Groups to be present are impacted by this — for example, AWS, Copilot, etc. Enterprise solution team is already working on the issue.