Rest of the world
Shipping line is down for National Pen
Incident Resolved: CTIM-1821
As we heard no further reports of the issue we are containing the incident.
Please contact CTIM or see ticket for more details.
UPDATE:
Team has fixed the issue. Customer confirmed that everything is running smoothly for now. We will monitor for some time and then will contain this issue.
New Incident: CTIM-1821
Priority: Critical
Escalation sent to: Fulfillment: Logistics Support for review.
Shipping lines are currently down for the National Pen Comet team and all shipments are on hold. The relevant team is actively investigating this issue with high priority. Next update will be shared within 30 minutes or sooner as we have more details.