CoreCommerce
Customers unable to complete checkout
Incident Resolved: CTIM-1818
No additional reports of problems since the Commerce services recovered ~40min ago. At this point, the incident is contained.
Please contact CTIM or see ticket for more details.
New Incident: CTIM-1818
Priority: Critical
Escalation sent to: eCommerce Support for review.
Vista reported problems with customers being unable to complete the checkout process. The issue was related to other concurrent incidents with the Commerce Tools that have since been resolved. We are not paging any additional teams at this point but will monitor the situation.