Cockpit unable to load
Incident Resolved: CTIM-1817
All previously-affected businesses have confirmed restored functionality. At this point, the incident is contained.
Please contact CTIM or see ticket for more details.
UPDATE:
Support teams have indicated the error rates have already dropped. Websites from the affected businesses should be functional again. Still pending confirmation regarding Cockpit functionality from Printdeal.
New Incident: CTIM-1817
Priority: Critical
Escalation sent to: eCommerce Support for review.
Reports from multiple businesses that users are unable to use Cockpit and related order tools. Commerce teams are already online and reviewing the issue.
2 services concernés:
- eCommerce / Stores
- eCommerce / Order Management