Artwork Design
High level of instances when calling Design Specification Service.
Incident Resolved: CTIM-1816
Customer confirmed that everything is working fine. Incident is contained.
Please contact CTIM or see ticket for more details.
UPDATE:
Team has fixed the issue. Awaiting confirmation from the customer to see if it has resolved the issue and everything is working as expected.
UPDATE:
Team continues to investigate other possible sources of the issue. Next update when we get more details or max in 1 hour.
New Incident: CTIM-1816
Priority: Critical
Escalation sent to: Artwork Tech: Support for review.
Since 8:00am ET, Vista is reporting errors with Design Specifications Service. This is being investigated by Artwork Tech teams at highest priority. Next update in max 1 hour.