AuthFront (Authentication)
401 errors from 0Auth affecting ability to return customer notifications
Incident Resolved: CTIM-1807
No known impact reported. Trdelnik is still investigating downstream errors, but this does not appear to be actively affecting any user. Incident Contained.
Please contact CTIM or see ticket for more details.
New Incident: CTIM-1807
Priority: High
Escalation sent to: Access Domain for review.
From September 3, the Trdelnik team has seen 401 errors returned from 0Auth affecting the notifications hub which provides information/updates to customers who subscribe to it. While no customer has reported the issue, the team found a permissions issue and relayed this information to Access Domain who have taken action. Trdelinik is now checking all parts of flow to confirm that the incident is fully Contained while Access works on understanding of root cause. Next update when fully Containment is confirmed.