Asset Management
Orders failing due to expired/invalid URLs throwing errors
Incident Resolved: CTIM-1803
The issue has already been fixed long ago and this incident is created to document the root cause.
Please contact CTIM or see ticket for more details.
New Incident: CTIM-1803
Priority: High
Escalation sent to: Artwork Tech: Artwork Processing Support for review.
Team seeing multiple order failures due errors (401 and some 500 internal errors). Both new and reorder cases are impacted. The issue is under investigation.
Relevant teams are investigating the root cause and working on remediation. Next update in max 1 hour