Cimpress Technology

Rest of the world

  1. Översikt
  2. Logistics
  3. Rest of the world
  4. Problem

Access management is down and is giving 500 errors for NP

Löst

Incident Resolved: CTIM-1792
Incident is contained
Please contact CTIM or see ticket for more details.

Uppdaterad

UPDATE:

The team has fixed the issue. Customer confirmed they are able to log in to the Manifest UI. We are awaiting confirmation on whether they can ship before containing the incident

Uppdaterad

UPDATE:

Adding Vista as affected Organization. Relevant team is still investigating the issue with high priority. Next update when we hear any new information from them or max in 30 minutes.

Utreder

New Incident: CTIM-1792
Priority: High
Escalation sent to: Fulfillment: Logistics: Nebula for review.
Reverse Logistics is not working. Access Management is down, returning 500 errors, and preventing NP users from accessing the UI. The relevant team is actively investigating the issue with priority. Next update in max 30 minutes.