CoreCommerce
Some intermittent errors occurring in CT Payments
Incident Resolved: CTIM-1748
Support team confirmed that errors dropped to zero and everything is normal. Incident is contained.
Please contact CTIM or see ticket for more details.
UPDATE:
Support Team has confirmed that error rates have dropped below 1%. We will continue to monitor the situation for some time.
New Incident: CTIM-1748
Priority: High
Escalation sent to: eCommerce:Payments & Wallets for review.
CT Payments is currently experiencing intermittent errors. Team is observing null exceptions from services. The team has already reverted the configuration and have restarted the services leading to decline in errors. We will share the next update as soon as more information becomes available.