Visualization

Service instability briefly resulted in zero healthy instances

Resolved

Incident Resolved: CTIM-1720
Team reports Asset Service is in healthy state. Incident Contained.
Please contact CTIM or see ticket for more details.

Updated

UPDATE:

Adding Vista as they are reporting some product previews are missing and could be related.

Investigating

New Incident: CTIM-1720
Priority: High
Escalation sent to: Artwork Tech: Rendering for review.
Service instability has been observed for the second time this week, with alerts indicating the service briefly dropped to zero healthy instances. The responsible team is actively investigating the issue. The next update will be provided within 1 hour.