Shipping Errors

Løst Aug 13, 2025 1:37 PM EDT

Incident Resolved: CTIM-1714
Support Teams have contained or resolved the issue. Please contact MIS PBM or see ticket for more details.

Oppdatert Aug 13, 2025 1:24 PM EDT

UPDATE:

A fix has been implemented and tests indicate that the shipments are now processing successfully, pending confirmation from production.

Oppdatert Aug 13, 2025 1:06 PM EDT

UPDATE:

Additional Logistics squads have joined to assist. Issue is still being investigated. Next update in 30 minutes.

Oppdatert Aug 13, 2025 12:34 PM EDT

UPDATE:

Supporting squads are online and reviewing the issue. Next update in 30min.

Oppdatert Aug 13, 2025 12:21 PM EDT

UPDATE:
Escalation sent to: Fulfillment: Logistics: Squirtle

Engaging additional Logistics squads for assistance.

Oppdatert Aug 13, 2025 11:55 AM EDT

UPDATE:

Logistics teams are currently reviewing the issue. Next update in 30min.

Undersøker Aug 13, 2025 11:49 AM EDT

New Incident: CTIM-1714
Plant: RNO,WND
Priority: Critical
Escalation sent to: Fulfillment: Logistics Support for review.