Artwork Processing

Spike in template publishing errors caused by Uploads Service

Résolu

Incident Resolved: CTIM-1679
Vista: We’ll add the Sherbert migration to our backlog and aim to revisit it next quarter. The number of errors has dropped significantly, and a ticket has been created to track the backlogged migration. Moving the case status to Contained.
Please contact CTIM or see ticket for more details.

En voie de résolution

New Incident: CTIM-1679
Priority: Low
Escalation sent to: Artwork Tech: Support for review.
The Artwork team is currently investigating a low-priority incident affecting Vista, where a spike in template publishing errors was reported by the Design Team due to intermittent issues blocking design publishing. This is based on the latest input from the Uploads Services team.