Vista
Labor hours for all manufacturing plants are not loading
Incident Resolved: CTIM-1531
The team has completed the data sync, and the Vista team has confirmed that the issue has been resolved. Moving the case status to ‘Contained
Please contact CTIM or see ticket for more details.
UPDATE:
The team has identified an issue with data sync and is currently working on syncing the data. The next update will be shared after the team completes the data sync.
UPDATE:
The support team has joined the Slack channel and is currently working on the labor tracking issue with the highest priority. The next update will be shared within 30 minutes or less.
UPDATE:
Escalation sent to: COMET: Product Model
Adding the Product Model team for assistance with the issue of labor hours not loading in the Labor Productivity model.
New Incident: CTIM-1531
Priority: Critical
Escalation sent to: Fulfillment: Planning/Data Investigation for review.
CTIM is currently investigating, at the highest priority, an incident affecting All plants. Labor hours are not loading in their Labor Productivity model across all manufacturing plants, impacting ability to track labor costs.