Asset Management
Issues with sticker design for customers
Incident Resolved: CTIM-1521
The issue has been confirmed as resolved by Artwork teams as well as Pixart and Easyflyer. At this point, the incident is contained. We will work to gather root cause details from the supporting squads.
Please contact CTIM or see ticket for more details.
New Incident: CTIM-1521
Priority: Critical
Escalation sent to: Artwork Tech: Support for review.
Customers are experiencing issues when designing stickers on Pixart and Easyflyer websites. The issue is confirmed to be related to a problem with the background removal service. The Artwork Support/Dev teams are already working the problem.