Order Management
Incorrect order numbers returned in Cockpit search
Incident Resolved: CTIM-1511
The customer confirmed that the issue with incorrect order returns in search is resolved and no further reports are expected. Incident is contained.
Please contact CTIM or see ticket for more details.
UPDATE:
The team has resolved the issue related to incorrect order returns in search. We are currently awaiting confirmation from the fulfiller to confirm the fix and contain the issue.
UPDATE:
The team is working on the issue affecting the Printdeal cockpit issue with the highest priority. The next update will be provided in 30 minutes or less.
New Incident: CTIM-1511
Priority: High
Escalation sent to: eCommerce Support for review.
CTIM is working on a high-priority issue affecting the Printdeal. The user is searching for a line item number but is not receiving any search suggestions.