Pricing
Some Vista customers report taxes being applied when they should be expempt
Incident Resolved: CTIM-1500
Incident Contained. Teams have found root cause for tax exemption issues reported by Vista and put a mitigation in place until a full resolution can be found. No further updates.
Please contact CTIM or see ticket for more details.
New Incident: CTIM-1500
Priority: Low
Escalation sent to: PCD: Lovecraft for review.
Vista is reporting some customers are having taxes applied at checkout when their purchases should be exempt from tax. This is low urgency.