Letter spacing preview issue in Studio

Resolved Jun 3, 2025 4:02 AM EDT

Incident Resolved: CTIM-1498
Containing incident. We will re-open if Vista testing does not prove successful. Next update by EOD Eastern time.
Please contact CTIM or see ticket for more details.

Updated Jun 2, 2025 7:04 PM EDT

UPDATE:

Fix was released on the CT side and will be deployed to Studio tomorrow AM. Next update in the morning after we hear back from Vista teams.

Updated Jun 2, 2025 6:28 PM EDT

UPDATE:

The fix was released at 16:47 ET, pending confirmation from Vista teams.

Updated Jun 2, 2025 2:53 PM EDT

UPDATE:

The fix should be deployed by tomorrow. We will keep the incident open until we can confirm that the fix has been implemented. Next update within 24 hours.

Updated Jun 2, 2025 2:22 PM EDT

UPDATE:

Artwork support teams are currently working on a fix. Next update in 30 minutes or sooner once the fix has been deployed.

Investigating Jun 2, 2025 2:01 PM EDT

New Incident: CTIM-1498
Priority: High
Escalation sent to: Artwork Tech: Support for review.
Users are experiencing a letter spacing issue with list items in Studio Fusion. The previews for this type of content are not accurately displayed, which could cause differences between the expected output and printed items.