Inventory and Delivery Planning
Order Flow Problem
Incident Resolved: CTIM-1493
The stuck orders have all be remediated and normal order flow is confirmed for multiple business units. At this point, the incident is contained.
Please contact CTIM or see ticket for more details.
UPDATE:
Currently in the process of confirming normal order flow for the various business units. Next update in 30 minutes.
UPDATE:
Rollback of the problematic service has been completed after a bad deployment. The order flow should begin to normalize. Support/dev teams are now working on the remediation process for affected orders.
UPDATE:
Updating escalation to include all business units.
New Incident: CTIM-1493
Priority: Critical
Escalation sent to: PCD: Product Operations for review.
Currently experiencing order flow issues for various business units including Vista and Tradeprint. The issue is already being investigated by the appropriate support teams.