Product Configuration

The Product Catalog team has noticed that supplier data mappings have been marked incorrectly.

Løst

Incident Resolved: CTIM-1474
Affected orders from multiple fulfillers are currently being remediated. New orders are no longer affected by the issue. At this point, the immediate incident is contained, though support teams will continue to work to replace the orders.
Please contact CTIM or see ticket for more details.

Opdateret

UPDATE:

Support teams corrected a database issue and supplier data errors have normalized, confirmed by a test order that was successfully placed. There are some order rejections that are currently being evaluated for remediation.

Undersøgelse

New Incident: CTIM-1474
Priority: Critical
Escalation sent to: PCD: Product Operations for review.
Team is currently investigating at highest priority an incident where “Supplier data mappings have been marked as archived, which may result in incorrect evaluation of the mappings.” Next update in 30mins or less