Vista

Customers unable to add items to cart

Resolved

Incident Resolved: CTIM-1456
The error rate has dropped to zero and has remained stable for the past 10 minutes. The incident is now contained.
Please contact CTIM or see ticket for more details.

Updated

UPDATE:

Improvements have been observed over the last 10 minutes. We’re continuing to monitor the situation closely until the errors drop to zero. Next update in max 30 minutes.

Investigating

New Incident: CTIM-1456
Priority: High
Escalation sent to: PCD: Strandbeest for review.
Vista customers have been encountering errors when trying to add certain items to their cart. The issue was suspected to be related to PASTA. The Strandbeest team has reverted their recent change and deployed a fix. Error rates are now starting to decline.