Order Management
1063012 - BoxUp Can't get Past Fulfilment Error
Incident Resolved: CTIM-1450
Team has unblocked the order and processed to MCP successfully. Hence moving the case status to Contain.
Please contact CTIM or see ticket for more details.
UPDATE:
Team is currently investigating, at the highest priority, an incident affecting BoxUp, where order 1063012 cannot get past fulfilment. The next update in 1hrs or less.
UPDATE:
Team is currently investigating, at the highest priority, an incident affecting BoxUp, where order 1063012 cannot get past fulfilment. The next update in 30mins or less.
New Incident: CTIM-1450
Priority: High
Escalation sent to: eCommerce Support for review.
CTIM is currently investigating, as a highest priority, an incident affecting BoxUp, where order 1063012 cannot get past fulfilment and has been encountering an error since this morning.