Product Configuration
1063642 1063552 are still blocked for BoxUp
Incident Resolved: CTIM-1403
Both orders are now confirmed to be in production. Incident is contained.
Please contact CTIM or see ticket for more details.
UPDATE:
Reopening this to track progress on one of the orders that is still being remediated.
Incident Resolved: CTIM-1403
Containing incident blocking two Box Up orders that should be produced today. No further updates.
Please contact CTIM or see ticket for more details.
UPDATE:
Teams continue to investigate at highest priority. Next update in 1hr or less
UPDATE:
Escalation sent to: Fulfillment: MIS Rhydon Squad
Adding Rhydon squad for further assistance on this issue
UPDATE:
Adding Rhydon team to let us know if structuretype is the only missing attribute or there are others?
UPDATE:
The team is still investigating the incident affecting BoxUp orders at the highest priority. The next update will be provided in 1 hour or less.
New Incident: CTIM-1403
Priority: High
Escalation sent to: PCD: Product Operations for review.
CTIM is currently investigating, at the highest priority, an incident affecting BoxUp orders since May 2. The next update will be provided within one hour or less.