CoreCommerce
Tax Exemptions Not Working
Incident Resolved: CTIM-1387
After E-Commerce has updated access and permissions in COAM, the Box Up team has confirmed Tax Exemptions are working again as expected. Incident Contained.
Please contact CTIM or see ticket for more details.
UPDATE:
Cockpit UI team is currently working to create the necessary roles and permissions to enable the tax exemption functionality in the staging environment.
New Incident: CTIM-1387
Priority: Critical
Escalation sent to: eCommerce: CMS Orchestration Team for review.
Box Up orders requiring a change in tax exempt state are unable to be entered. This primarily affects new customers. Team is currently working on this at highest priority. Next update in max 1 hour.