Cimpress Technology

Artwork Processing

  1. Descripción general
  2. Artwork Technology
  3. Artwork Processing
  4. Issue

Sherbert giving error when calling for icon SVGs

Resuelto

Incident Resolved: CTIM-1359
CT and Vista teams currently investigating a contained issue which had affected customers using Logomaker. Next update in max 2 hours.
Please contact CTIM or see ticket for more details.

Investigando

New Incident: CTIM-1359
Priority: Low
Escalation sent to: Artwork Tech: Infrastructure (Uploads) for review.
The Artwork Tech Infrastructure team is currently investigating at low priority, as there is no current impact. Earlier, Vista reported that an incident affecting Logomaker occurred around 4 AM UTC, where Sherbert returned an error when being called for icon SVGs. The team is currently working to identify the root cause (RCA).