Cimpress Technology

Asset Management

  1. Overview
  2. Artwork Technology
  3. Asset Management
  4. Issue

Studio users received Alert Box Error

Resolved

Incident Resolved: CTIM-1352
Incident is contained.
Please contact CTIM or see ticket for more details.

Investigating

New Incident: CTIM-1352
Priority: High
Escalation sent to: Artwork Tech: MOS & DocExt for review.
Approximately 1,000 users encountered an error ‘Sorry - something went wrong. Please refresh your browser’ in Studio on April 9 and again on April 10. The incident is now stable but root cause will be investigated and a ‘High’ level Postmortem conducted.