Asset Management
5XX Errors on Crispify Service
Incident Resolved: CTIM-1328
A bug that was introduced during testing has been found and resolved. The dev team will push a fix to prevent future occurrences but at this point, the incident is contained.
Please contact CTIM or see ticket for more details.
UPDATE:
The issue has been identified and teams are working on a fix while taking manual action to mitigate the impact. No reported problems from customers at this point.
New Incident: CTIM-1328
Priority: High
Escalation sent to: Artwork Tech: Support for review.
Artwork Tech reported increased errors in Crispify service that started ~1 hour ago. Impact is not yet known but support teams are already investigating the issue.