Incident Resolved: CTIM-1326
Printdeal has confirmed the Business Suggest API is working again as expected. Incident Contained.
Please contact CTIM or see ticket for more details.
UPDATE:
Data Domain teams are actively investigating failure of the Business Suggest API affecting Printdeal business customers when creating new registration. Next update when there is relevant information or in 1 hour.
New Incident: CTIM-1326
Priority: High
Escalation sent to: CT Incident Management for review.
Due to an outage of the MAT Business Suggest API, Printdeal’s registration flow is stuck, preventing business customers from registering. The endpoint used to retrieve company information for new business registrations is currently down, requiring users to manually enter all details.