Product Configuration
eCommerce received a pager alert indicating an increase in the failure rate of the workflow pricing.
Incident Resolved: CTIM-1138
As per the latest update, the issue seems to have auto-resolved, and eCommerce has confirmed that the count has cleared with no issues in the workflow. Moving the case status to ‘contained.
Please contact CTIM or see ticket for more details.
UPDATE:
Escalation sent to: PCD: AT Squad
Currently, 497 Failure of workflow price affected hence paging AT squad for further resolution on this issue.
New Incident: CTIM-1138
Priority: Critical
Escalation sent to: PCD: Product Operations for review.
eCommerce received a pager alert indicating an increase in the failure rate of the workflow pricing.