Batch Blocking Casino Workflow

Résolu 2025-01-22 12:21 EST

Incident Resolved: CTIM-1108
Incident contained as confirmed by National Pen.
Please contact CTIM or see ticket for more details.

Mis à jour 2025-01-22 12:04 EST

UPDATE:

D’Ninjas online and investigating.

Mis à jour 2025-01-22 12:01 EST

UPDATE:
Escalation sent to: Fulfillment: D’Ninjas

Adding D’Ninjas to the page to help with updating batch status so National Pen Casino workflow can continue

Mis à jour 2025-01-22 11:55 EST

UPDATE:

Teams online and investigating Casino workflow impact at National Pen Mexico with high priority.

En voie de résolution 2025-01-22 11:37 EST

New Incident: CTIM-1108
Priority: Critical
Escalation sent to: Fulfillment: Rhydon Squad for review.
A batch stuck in Casino Workflow is blocking all work. More specific information in Slack thread.