Product Configuration
Printdeal reported that 150+ order are suspended in routing
Incident Resolved: CTIM-1103
Incident Contained.
Please contact CTIM or see ticket for more details.
UPDATE:
The Product Operations and FEDS teams joined Slack and informed us that they had a 5x load that caused the service to go down temporarily. The service has since recovered. Printdeal has confirmed that all the suspended orders have been cleared, so the case status is now moved to ‘contained’.
New Incident: CTIM-1103
Priority: High
Escalation sent to: PCD: Product Operations for review.
Printdeal reports that around 150+ orders are suspended in routing.