Cimpress Technology

National Pen

  1. Overview
  2. Manufacturing Information Systems
  3. National Pen
  4. Issue

Units missing shift plan

Resolved

Incident Resolved: CTIM-1094
MIS Rhydon has shared a containment for the National Pen team to get the shift going. CTIM to contain incident. Root Cause will later be determined by Rhydon.
Please contact CTIM or see ticket for more details.

Updated

UPDATE:

Rhydon is currently online investigating discrepancy in Inkjet shift plan at highest priority.

Investigating

New Incident: CTIM-1094
Priority: Critical
Escalation sent to: Fulfillment: Rhydon Squad for review.
Shift plan for NP Mexico is incorrect. Missing 30,000 items in Inkjet. More information in Slack channel.