National Pen

NatlPen-CZH wants to reject these orders from the Paperless Workflow.

Résolu

Incident Resolved: CTIM-997
All of the orders have been rejected except for 5 which had already been shipped. Incident is contained.
Please contact CTIM or see ticket for more details.

Mis à jour

UPDATE:
Escalation sent to: Fulfillment: D’Ninjas

Adding D’Ninjas to escalation.

Mis à jour

UPDATE:

Currently, waiting for Symphony squad to join the slack and reject the batches.

Mis à jour

UPDATE:
Escalation sent to: Paperless: Symphony Squad

As requested from Rhydon squad, paging Symphony for further assistance to reject these batches.

En voie de résolution

New Incident: CTIM-997
Priority: Critical
Escalation sent to: Fulfillment: Rhydon Squad for review.
NatlPen-CZH wants to reject these orders from the Paperless Workflow so they can be produced on alternative Deco Tech due to capacity constraints.