National Pen
Orders stuck in 'terminated'
Incident Resolved: CTIM-947
The orders were remediated by 15:52 ET and placed back in the problem manager. Incident is contained.
Please contact CTIM or see ticket for more details.
New Incident: CTIM-947
Priority: Critical
Escalation sent to: Fulfillment: Rhydon Squad for review.
We have two overdue GS orders (one of them is high-value, 35k units) that are stuck in ‘terminated’ status since November 17th. Orders 52036729.1 and 52150465.1