Pricing

Workflows failing in pricing steps

Resolved

Incident Resolved: CTIM-918
the backlog has now been cleared and all workflows have been executed as of 11:32AM CET - operations are now looking normal.
Please contact CTIM or see ticket for more details.

Investigating

New Incident: CTIM-918
Priority: Low
Escalation sent to: PCD: AT Squad for review.
Quick Update: In discussion with the AT squad, we’re creating a status page entry for this incident as it has the potential to delay more than 3k orders and we will continue to post updates until we feel this has been fully contained. At present error rates continue to drop.