Cimpress Technology

National Pen

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  4. Issue

GS Order with Duplicate Quantity

Resolved

Incident Resolved: CTIM-908
Rhydon have reassigned the old batch with qty 2000 and Removed unwanted FI’s. Manually batched the order on same device - INKJET-013, it should be available in some time
Please contact CTIM or see ticket for more details.

Investigating

New Incident: CTIM-908
Priority: Critical
Escalation sent to: Fulfillment: Rhydon Squad for review.
GS order 52048413.1 is showing double the original order quantity when being manually batched. The order is for 1000 units but ‘batchable quantity’ when manually batching shows 2000 unites.