Product Configuration
The Workflow Price steps are failing, with over 500 requests currently in a failed state.
Incident Resolved: CTIM-900
Since no further issues have been reported and there has been a decrease in failed requests, we are containing this incident. The AT squad will continue to investigate the root cause and will share their findings here once available.
Please contact CTIM or see ticket for more details.
UPDATE:
Ecommerce has observed a decline in failed requests. The AT squad has identified that a struggling service is causing these failures and the team is investigating the root cause of the service issues.
New Incident: CTIM-900
Priority: Critical
Escalation sent to: PCD: AT Squad for review.
The Workflow Price steps are failing, with over 500 requests in a failed state impacting all organizations. The AT squad is actively investigating the issue.