Visualization
504 Gateway Time-out from rendering URL
Incident Resolved: CTIM-899
After monitoring for a few minutes, the service appears stable and the incident is now contained. The Rendering team will investigate the root cause during U.S. business hours tomorrow.
Please contact CTIM or see ticket for more details.
UPDATE:
The service has shown signs of recovery over the last 10 minutes. The Artwork team is monitoring the situation, and the incident will be marked as contained once the service remains stable.
New Incident: CTIM-899
Priority: High
Escalation sent to: Artwork Tech: Rendering for review.
Artwork is currently receiving a 504 Gateway Time-out error from the rendering URL rendering.documents.cimpress.io across all custom review apps. The Rendering team is actively working to resolve this issue.