Product Configuration
Incorrect Quantity Choices for Multiple Products
Incident Resolved: CTIM-890
BoxUp confirms the correct quantities are now being shown for the affected products. Incident is contained.
Please contact CTIM or see ticket for more details.
UPDATE:
All of the products are now showing the correct quantity choices. Currently pending confirmation from fulfiller before we close the incident.
UPDATE:
Product Ops verified the PRDs are ok and BoxUp dev is online to review the issue.
New Incident: CTIM-890
Priority: Critical
Escalation sent to: PCD: Product Operations for review.
Incorrect quantity choices for multiple products (all items except display mailers). After testing and rolling back a new version of the quantity slider earlier today, the expected quantity choices are limited to only 7 selections (instead of various choices from 12-3000 by the dozen). BoxUp dev has been notified but we’re hoping to get some help identifying what request could be causing the unexpected behavior.