Visualization
All artists are experiencing issues across multiple apps when trying to save designs in the Edit Designer within the review app.
Incident Resolved: CTIM-881
Fulfillers confirmed that everything is working as expected after the roll back. Incident is contained.
Please contact CTIM or see ticket for more details.
UPDATE:
The Artwork team has reverted the service across all regions. Awaiting confirmation from the fulfillers to ensure the issue is resolved on their end.
New Incident: CTIM-881
Priority: Critical
Escalation sent to: Artwork Tech: Rendering for review.
All artists are encountering issues saving designs in the Edit Designer within the review app across multiple applications. From the initial investigation the error seems tied to surface specifications. It looks like there was an issue with a recent deployment on the rendering service. Artwork is initiating a rollback now to resolve it.