Cimpress Technology

Boxup

  1. Visão Geral
  2. Manufacturing Information Systems
  3. Boxup
  4. Problema

Orders in 'Rip Failed' status, cannot be manually batched

Resolvido

Incident Resolved: PAP-2143
Based on feedback from Rhydon, Box Up was able to determine how to produce these orders. Incident contained.
Please contact CTIM or see ticket for more details.

Atualizado

UPDATE:

Rhydon is currently investigating this incident

Investigando

New Incident: PAP-2143
Priority: Critical
Escalation sent to: Fulfillment: Rhydon Squad for review.
Five Box Up orders are stuck at ‘RIP Failed’ status on V7 and cannot be manually batched. These orders have shown on their daily report but it is unclear if they are printed or not as they cannot be moved or manually batched. Example in Slack channel.