Inventory and Delivery Planning
Checkout issues for DXS product (qty 60)
Incident Resolved: CTIM-859
Problem resolved after the rollback, incident is contained.
Please contact CTIM or see ticket for more details.
UPDATE:
Support teams found that the recently-uploaded datasheet was missing the expected quantities and has rolled back to the previous version. We will wait for confirmation from the fulfiller before containing the incident.
UPDATE:
PCD noted that there was some testing on this PRD earlier today that would need to be reviewed.
New Incident: CTIM-859
Priority: Critical
Escalation sent to: PCD: Product Operations for review.
Customers are unable to checkout when selecting DXS with a quantity of 60 and under. All shipping options show $0 and are asked to update their carts when trying to complete the order.