National Pen
Overdue GS Order Unable to Manually Batch
Incident Resolved: PAP-2101
The affected orders were held up in a previous batch that hadn’t been auto-reassigned properly. They were fixed and available for manual batching at ~17:07 ET. Incident is contained.
Please contact CTIM or see ticket for more details.
New Incident: PAP-2101
Priority: Critical
Escalation sent to: Fulfillment: Rhydon Squad for review.
National Pen (MEX) has an overdue GS order (Helix workflow) that is unable to be manually batched (order 51741961.1). Item history shows it’s be scheduled multiple times since 9/18 but isn’t in any of the current batches. Request assistance to batch this order so it can be produced and shipped asap.